Shipping policy

Free, fast shipping on every U.S. order.

Where we ship from

All U.S. orders ship from our own local warehouses in New Jersey and California. That means domestic ground shipping only — no international transit, no customs, no surprises.

Delivery time

Order processing: 1–2 business days
Delivery: 2–5 business days to anywhere in the contiguous U.S.
As soon as your order leaves the warehouse, you'll receive a tracking number by email so you can follow it to your door.

Shipping cost

Standard shipping is free on all U.S. orders — the price you see is the price you pay.

Where we don't currently ship

We're sorry, but we currently do not ship to Alaska, Hawaii, U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands), or APO/FPO/DPO military addresses. Cross-ocean freight costs and complex transit chains make it difficult for us to guarantee the safe, on-time delivery you deserve. If you're in one of these locations, we'd love to serve you when we find a reliable solution.

Damaged in transit?

If your lift arrives damaged, contact us within 7 days of delivery with a few photos of the box and the unit, and we'll send a replacement or issue a refund — at no cost to you.

Heavy-duty & commercial units
Orders for our heavy-duty commercial hoists (250 kg and up) ship via freight with a scheduled delivery window. We'll contact you after checkout to arrange the delivery date.

Shipping Protection

All shipments, both domestic US and international, are covered by our AIG cargo insurance policy. This comprehensive transit coverage protects your goods against loss, theft, and accidental damage while in transit.

International orders

We also ship worldwide from our warehouses in the UAE and China. For most destinations we ship DDP — duties and taxes included, one payment, delivered to your door. International delivery typically takes 5–12 business days. Contact us for a quote.

Questions about your shipment? Email info@huiyelift.com · WhatsApp +86 13808557280